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FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Do you ship Internationally?

Yes. The price for postage and handling is shown when you go to chekout. We will send your order via Post Danmark (standard Danish postal service).

Customers outside Europe may be charged import charged import fees by their local customs offices. Customers are responsible for paying these charges. Please contact us if you have any queries.

If you want to have your order sent with “track and trace ID” as an insured package contact us for a specific price with a list of what you would like to purchase.

What is your returns policy?

If you are in anyway unhappy with your purchase, please contact us. We will issue a full refund or exchange provided that the item is returned to us within 14 days of purchase. Note: We cannot refund shipping costs!

Please email us if you have any other questions!
info@electrichellride.dk